Coca-Cola Bottlers’ Sales & Services Company, LLC (CCBSS) Completes Acquisition of Business Services North America (BSNA)

Atlanta, GA, December 31, 2019 – Coca-Cola Bottlers’ Sales & Services Company (CCBSS) today announced that it has completed the acquisition of Business Services North America (BSNA). A definitive agreement for this deal was reached on September 17, 2019 with Coca-Cola Refreshments (CCR).

Combining the talents and resources of both CCBSS and BSNA will allow the combined organization to better support the North America Coca-Cola bottling business. The Coca-Cola Company marked a major milestone during the fourth quarter of 2017 with nearly 70 independent Coca-Cola bottlers across the United States running their trucks and bottling operations as a fully refranchised system. CCBSS and BSNA are now one company offering services to the refranchised system in the areas of Customer Business Solutions, Procurement, Human Resources, Customer Care Center, and Finance.

“As a combined organization, CCBSS and BSNA will achieve important synergies to be a world-class, high capability shared services business,” said Brandi Shortt, president and CEO of CCBSS. “We will be singularly focused on delivering better quality, exceptional service and cost value. Bringing CCBSS and BSNA together as one family will allow us to increase the depth and breadth of our expertise, as well as reduce complexity to become easier to do business with for the Coca-Cola system.”


Coca-Cola Bottlers’ Sales and Services (CCBSS) is a limited liability company owned by nearly 70 North American independent Coca-Cola bottlers. The company supports operations for its bottler owners as well as bottler-owned production cooperatives, Coca-Cola North America (CCNA) and other participating beverage partners across the Coca-Cola System.


Contact: For more information, please contact Tricia Taylor at 404-683-2369 or

CCBSS Team Member’s Join the Conversation for Change during the 2019 One Young World Summit

CCBSS team members, Eric Bahnsen, Ashlynn Figura, Jennifer Garrett and Njeri Wainaina, recently joined young change-makers (more than 2,000 delegates) from over 190 countries to hear from some of the world’s leading companies, non-profits and influencers as part of One Young World Summit 2019. The annual event convenes the brightest young talent from every country and sector, working to accelerate social impact. This year, the key topics were education, planetary health, poverty alleviation, media freedom, and peaceful future.

Our CCBSS ambassadors participated in four transformative days of speeches, panels, networking and workshops. Participants made lasting connections throughout the Summit, celebrating their involvement and efforts to make a world changing difference.

The summit was both informative and inspirational according Eric, Ashlynn, Jennifer and Njeri. Furthermore, they were amazed at the changes that have come from previous One Young World conferences. “The summit was also an opportunity to connect with other young leaders and share experiences that have challenged my perspective and inspired me to take a look at how I can, by even just a small action, start to change the world” said Njeri. She has now started to view tasks and projects from the perspective of how she can support the United Nation’s Sustainable Development Goals through her day-to-day work.

Eric was most impressed by the diversity of delegates he met. He even spent time with several delegates who handle pricing in India, explaining “I learned that while our roles are very similar, the landscape is drastically different”. Eric gained valuable knowledge and insight which he knows he will leverage in his role given the number of best practice sharing conversations he had during One Young World.

What Jennifer took away from her One Young World experience was the importance of a strong sense of wellbeing, purpose and wholeness. “By lending that hand (or ear), I hope I can begin to break down some of the barriers that divide us and hopefully others will follow to become a more united, engaged, and resilient CCBSS” said Jennifer.

The four CCBSS team members unanimously agreed that their favorite part of the trip was a scavenger hunt through the city of London. Not only were they able to explore London, but they had the opportunity to meet and network with the other 72 Coca-Cola system delegates (representing 29 countries).  “Even though it was raining on and off throughout the day, we still had a great time”, said Jennifer.

All in all, the team had a great time and more importantly they now have a greater appreciation for sustainability, diversity and community service. The overarching message our CCBSS delegates received was that small changes can make a tremendous impact.

CCBSS helps raise $650k for C5

Each year, CCBSS leads the Coca-Cola System’s effort to support the incredibly important work of C5, a national program which provides immersive leadership experiences and access to life changing opportunities for more than 1,000 high-potential youth from across the country. Recently, some 15 CCBSS team members volunteered to plan, host and support the 14th annual C5 Coca-Cola Golf Classic. This was a great opportunity for the team to continue to show their support of the invaluable work of C5 Georgia and continue to strengthen relationships with key suppliers and partners.  More importantly, the event grossed $650k for C5. To date, our sponsors have helped raise over $9MM for C5 This outstanding accomplishment was the result of CCBSS team members and 53 supplier sponsors.

C5 endeavors to empower students to develop the confidence, skills and motivation they need to live healthy and productive lives. Since its inception, the Coca-Cola Golf Classic and volunteerism have allowed more than 5,000 young leaders to participate in C5 program s. Approximately 82 percent of C5 participants are the first generation in their household to go to college. In addition, nearly 94 percent of C5 graduates will enroll in a postsecondary education programs. Overall, there is a 91percent retention rate with the students in the C5 five-year program.

CCBSS is proud of the volunteerism its team members do to make a lasting impact in the communities where we live and work. This year’s C5 Coca-Cola Golf Classic is just one example of the company’s commitment to community service and corporate social responsibility.

CCBSS Team Member Named 2019 Georgia Minority Supplier Diversity Council Buyer of the Year

It is our pleasure to announce that John Kocinski has been named the 2019 Georgia Minority Supplier Diversity Council Buyer of the Year in the Professional Services category! This is John’s second consecutive year receiving this distinguished honor.

The Georgia Minority Supplier Development Council (GMSDC) is the state’s leading advocacy organization for small business development and supplier diversity. Their primary focus is simple – to certify minority business enterprise firms, help them prepare to engage global supply chains, and then facilitate partnerships with corporations and governments in need of their goods and services.

Kocinski, a six-year Coca-Cola Bottlers’ Sales & Services (CCBSS) team member, explained, “I’m honored and humbled to be recognized by GSMDC, one of the leading minority business development organizations in the Country. The vibrant energy and passion of this council are matched by the suppliers to drive prosperity to the people and businesses across the State of Georgia.”

The Buyer of the Year, Professional Services award is given to the buyer of a Corporate-Member Partner who continues to drive diversity spend. The Professional Services category covers any spend that is related to direct materials, indirect materials, MRO (maintenance, repair and operating supplies), and energy.

“One of our primary objectives here at CCBSS is to drive value and innovation across the Coca-Cola System by championing supplier diversity; this is important to us because we know a diverse supplier base increases our competitive advantage, supports local communities and strengthens our procurement efforts,” commented CCBSS Chief Procurement Officer, Suzana Keller. She added, “John is an ambassador in this area and his work has made a tremendous difference.”

This year, John (representing CCBSS) was joined by individuals with companies such as Delta Air Lines, UPS, SunTrust Banks and Georgia Power who also received recognition. CCBSS could not be prouder of the supplier diversity work John continues to drive on behalf of the Coca-Cola System.

Chief Procurement Officer Appointment

Suzana Keller has been named Chief Procurement Officer for Coca-Cola Bottlers’ Sales & Services Company (CCBSS) effective March 4, 2019 reporting to Brandi Shortt, CCBSS President and CEO. Suzana will have further accountability to the Bottler Procurement Advisory Committee and the CCBSS Board of Directors.

In her role, Suzana will lead the CCBSS Procurement organization and be responsible for ensuring the function’s goal attainment. She will collaborate with leaders across the North American Coca-Cola bottling system, Coca-Cola North America (CCNA) and suppliers in order to serve the organization’s customers in the areas of value creation, risk mitigation and delivering a competitive advantage.

Suzana brings a wide range of expertise and business acumen to CCBSS. Most recently, she was the Vice President of Supply Chain for EIS Inc., a subsidiary of Genuine Parts Company, directing North American supply chain and procurement initiatives beginning in 2017. Prior to EIS, from 2016 – 2017, she served as HD Supply’s Head of Manufacturing and Distribution Operations Transformation. From 2015 – 2016, before joining HD Supply, Suzana worked as the Strategy & Transformation Lead for CSM Bakery Solutions.

Suzana also has an extensive Coca-Cola System background. She completed a ten-year tenure with the System beginning in 2005, securing positions of increasing responsibility primarily focused on strategy development with Coca-Cola Enterprises (CCE) and Coca-Cola Refreshments (CCR). She led the newly created National Supply Planning Center of Excellence with CCR, and was the Market Unit Vice President, Field Operations, for CCR’s Arizona and New Mexico Market Unit.

With more than 20 years of operations, procurement and supply chain leadership experience, Suzana is widely recognized for her extensive knowledge and capability in the areas of organizational transformation, proficiency building and integration initiatives. Her appointment represents the company’s deliberate focus on being easier with which to do business. Suzana believes in developing and maintaining operational partnerships which generate significant value and sustained success. Suzana started her career in Big 4 consulting with 8 years of experience at KPMG and Ernst & Young. She received an Executive MBA from Emory University and holds a BS in Information Systems & Decision Science from Louisiana State University.

2019 Annual CCBSS Supplier Summit

Coca-Cola Bottlers’ Sales & Services Company, LLC (CCBSS) recently hosted its third annual Supplier Summit on February 11, 2019 in Atlanta, Georgia. This symposium is designed to celebrate the successes of the company’s most valued suppliers. The Supplier Summit brought together 59 suppliers, CCBSS team members and numerous Coca-Cola system executives to discuss various ways to strength partnerships, improve communications and better define scope.

The event began with celebrating successes against the three key deliverables issued during the 2017 CCBSS Supplier Summit: Cost of Entry, Mitigate Risk and Create Shared Value. Attendees then had an opportunity to ideate solutions aimed at making it easier to do business with the North American Coca-Cola system as it endeavors to be a ‘Customer of Choice’ to suppliers. Interactive workshops and networking sessions were held to help facilitate this objective. The 2019 Supplier Summit concluded with an exciting awards ceremony.

Congratulations again to the award winners listed below:

Supplier of the Year


Breakthrough Year

Ball and Unifirst

Performance Excellence

Archer Daniels Midland (ADM), CKS Packaging and HB Fuller