Privacy Policy

Coca-Cola Bottlers’ Sales and Services Company LLC (“CCBSS”)

CCBSS respects your privacy and wants you to be familiar with how we collect, use and disclose information.  This Privacy Policy describes our practices in connection with information that we collect through websites and any mobile sites, applications, widgets, and other interactive features that link to this Privacy Policy (the “Sites”).  By providing Personal Information to us, you agree to the terms and conditions of this Privacy Policy.

Personal Information

Personal Information We May Collect

Personal Information” is information that identifies you as an individual, such as:

  • Name
  • Telephone number (including home and mobile phone numbers)
  • Email address

How We May Use Personal Information

We and our service providers may use Personal Information in a variety of ways, including:

  • to respond to your inquiries and fulfill your requests, such as to send you newsletters or to respond to your questions and comments.
  • to send you important information regarding the Sites, changes to our terms, conditions, and policies and/or other administrative information.  Because this information may be important to your use of the Sites, you may not opt-out of receiving these emails.
  • to provide you with email updates and announcements concerning our products, promotions and programs and to send you invitations to participate in special programs.
  • to re-contact you if we have not heard from you in a while.
  • to send you advertising/promotional material from some of our affiliates, advertising and strategic partners.
  • to permit you to participate in live social media feeds.  If you choose to participate, your public username may be displayed on the Sites along with your post.
  • for our business purposes, such as analyzing and managing our businesses, audits, developing new products or services, enhancing our website, improving our services and products, identifying usage trends, determining the effectiveness of our promotional campaigns, tailoring the Sites experience and content based on your past activities on the Sites, and gauging customer satisfaction and providing customer service (including troubleshooting in connection with customer issues).  The Personal Information you provide through the Sites may be combined with other information you provide to us (via online or offline means), with demographic information and other information that is publicly available, or with other information about you that we may otherwise obtain online or offline.
  • as we believe to be necessary or appropriate: (a) under applicable law, including laws outside the United States; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside the United States; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

How Personal Information May Be Disclosed

Your Personal Information may be disclosed:    

  • to our affiliates for the purposes described in this Privacy Policy.
  • to our third party service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, email delivery services, credit card processing, auditing services and other similar services to enable them to provide services.
  • with our third-party strategic partners with whom we may enter into a special relationship.  We will provide you with choices regarding this sharing prior to sharing your Personal Information with a particular strategic partner.  Because these third parties will use your Personal Information in accordance with their own privacy practices, you should check their websites for information regarding their privacy practices.
  • to identify you to anyone to whom you send messages through the Sites.
  • to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).
  • as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

OTHER Information

Other Information We May Collect

Other Information” is any information that does not reveal your specific identity, such as:

  • Browser and device  information
  • Server log file information
  • Information collected through cookies, pixel tags and other technologies
  • Demographic information and other information provided by you
  • Location information
  • Aggregated information

 How We May Collect Other Information

We and our third party service providers may collect Other Information in a variety of ways, including:

  • Through your browser or devices:  Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system version and Internet browser type and version.
  • Through server log files:  Your “IP Address” is a number that is automatically assigned to the computer or device that you are using by your Internet Service Provider (ISP).  An IP Address is identified and logged automatically in our server log files whenever a user visits the Sites, along with the time of the visit and the page(s) that were visited.  Collecting IP Addresses is standard practice on the Internet and is done automatically by many websites.  We use IP Addresses for purposes such as calculating Sites usage levels, helping diagnose server problems, and administering the Sites.
  • Using cookies:  Cookies allow a web server to transfer data to a computer or device for recordkeeping and other purposes.  We use cookies and other technologies to, among other things, better serve you with more tailored information and facilitate your ongoing access to and use of the Sites.  If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies.  To learn more about cookies, please visit http://www.allaboutcookies.org/.
  • Using applications. We may use applications, including mobile applications or widgets, to collect information from you.
  • Using Adobe Flash technology (including Flash Local Stored Objects (“Flash LSOs”)) and other similar technologies:  We may use Flash LSOs and other technologies to, among other things, collect and store information about your use of the Sites.  If you do not want Flash LSOs stored on your computer or device, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained using the Website Storage Settings Panel. You can also control Flash LSOs by going to the Global Storage Settings Paneland following the instructions (which may include instructions that explain, for example, how to delete existing Flash LSOs (referred to “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your computer or device without you being asked, and (for Flash Player 8 and later) how to block Flash LSOs that are not being delivered by the operator of the page you are on at the time).  Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with the Sites or our online content. We expect our service providers and technology suppliers to honor any decision by you to restrict or limit Flash LSOs, but we cannot guarantee that they will do so.
  • Using pixel tags, web beacons, clear GIFs orother similar technologies:  These may be used in connection with some Sites pages and HTML-formatted email messages to, among other things, track the actions of Sites users and email recipients, measure the success of our marketing campaigns and compile statistics about Sites usage and response rates.
  • From you:  Information such as your date of birth, gender and zip code, as well as other information, such as your preferred means of communication, may be collected when you voluntarily provide this information.  Unless combined with Personal Information, this information does not personally identify you or any other user of the Sites.
  • By aggregating information:  Aggregated Personal Information does not personally identify you or any other user of the Sites, (for example, we may use Personal Information to calculate the percentage of our users who have a particular telephone area code).

How We May Use and Disclose Other Information

Please note that we may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law.  If we are required to treat Other Information as Personal Information under applicable law, then, in addition to the uses listed in the “How We Collect Other Information” section above, we may use and disclose Other Information for all the purposes for which we use and disclose Personal Information.

In some instances, we may combine Other Information with Personal Information (such as combining your name with your geographical location).  If we combine any Other Information with Personal Information, the combined information will be treated by us as Personal Information as long as it is combined.

THIRD PARTY SITES

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site to which the Sites contain a link.  The inclusion of a link on the Sites does not imply endorsement of the linked site by us or by our affiliates.

In particular, please note that the Sites may contain a link to e-commerce websites, including some e-commerce websites that are Coca-Cola branded.  This Privacy Policy does not govern any e-commerce websites to which the Sites may contain a link.  Any Personal Information that you provide through the e-commerce website will be subject to the privacy policy of the e-commerce site, and not this Privacy Policy.  We have no control over, and shall not be responsible for, the use of information collected through the e-commerce site.

Additionally, we may provide you with access to third-party functionality that permits you to post content to your social media account(s).  Please note that any information that you provide through use of this functionality is governed by the applicable third party’s privacy policy, and not by this Privacy Policy.  We have no control over, and shall not be responsible for, any third party’s use of information that you provide through use of this functionality.

 

 

Security

We use reasonable organizational, technical and administrative measures to protect Personal Information under our control.  Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure.  If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the “Contacting Us” section below (note that physical mail notification will delay the time it takes for us to respond to the problem).

CHOICES AND ACCESS

Your choices regarding our use of your Personal Information

We give you many choices regarding our use and disclosure of your Personal Information for marketing purposes.  You may opt-out from:

  • Receiving electronic communications from us:  We provide you with the opportunity to opt-out of receiving electronic marketing communications related to the Sites.  However, regardless of your opt-out preferences, CCBSS may still at times need to send emails for administrative reasons.

Use of sites by MINORS

The Sites are not directed to individuals under the age of thirteen (13), and we request that these individuals not provide Personal Information through the Sites.

SENSITIVE INFORMATION

we ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., Social Security Number, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) on or through the Sites or otherwise to us.

UPDATES TO THIS PRIVACY POLICY

We may change this Privacy Policy.  Please take a look at the “Last Updated” legend at the top of this page to see when this Privacy Policy was last revised.  Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on a Site.  Your use of the Sites following these changes means that you accept the revised Privacy Policy.

AUTHORIZED STATEMENT

This Privacy Policy represents the sole, authorized statement of our practices with respect to the collection of Personal Information through the Sites and our use and disclosure of this information. Any summaries of this Privacy Policy generated by third party software or otherwise (for example, in connection with the Platform for Privacy Preferences or “P3P”) shall have no legal effect, do not bind us, should not be relied upon in substitute for this Policy, and neither supersede nor modify this Policy.

CONTACTING US

If you have any questions about this Privacy Policy, please contact us as follows:

  • You may email us at: ccbss@ccbss.com

Please note that email communications are not always secure; so please do not include sensitive information in your emails to us.